Accessibility Statement for Commercial Waste Reigate

This accessibility statement explains how our Reigate commercial waste services work to make our online presence inclusive and usable. We are committed to ensuring that people with disabilities can access information about commercial waste in Reigate, including service details for business waste collection, disposal and recycling. Our goal is to follow recognised accessibility standards and to provide clear, practical support for customers and stakeholders.

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard across the public pages that describe our business refuse and commercial rubbish collections in Reigate. This includes consistent structure, clear headings, alt text for images, and predictable navigation. Content authors are trained to use plain language and to avoid barriers that may affect people using assistive technology.

The site is tested for compatibility with common screen readers and other assistive tools so people seeking information about commercial waste collection in Reigate can find what they need. We maintain semantic HTML, ARIA landmarks where appropriate, and logical reading order to enhance screen-reader support. Where limitations remain, we identify them here and work on improvements.

We are committed to keyboard accessibility so that anyone can navigate our Reigate business waste pages without requiring a mouse. Keyboard focus order follows visual order, interactive controls are reachable via the Tab key, and skip links are provided to bypass repeated content. If you rely on keyboard navigation, you should be able to access forms, service descriptions, and booking options for commercial waste collection.

Our accessibility measures include the following features and ongoing activities:

• WCAG 2.1 AA compliance objectives applied to page structure and text contrast.
• Regular testing with screen readers and assistive technologies to validate screen-reader support.
• Keyboard navigation checks and focus-visible styles to ensure operability without a mouse.

We also work to make multimedia accessible by providing captions, transcripts and accessible controls for any video or audio content that explains how to manage commercial waste in Reigate. Where interactive maps or forms are used for business waste booking, they are designed to be accessible and to provide alternative input methods.

Known limitations: Some legacy documents and third-party content related to commercial waste management in the Reigate area may not fully meet WCAG 2.1 AA. We list such exceptions and prioritise remediation. If you encounter a page, document or resource that is difficult to use, please tell us so we can address it.

How to request assistance: if you need information in an alternative format (for example large print, accessible PDF, audio recording or plain text) or require support using our site to arrange commercial waste services in Reigate, we will make reasonable adjustments. Please use the accessibility contact channels provided on the site to request help; we will respond and provide alternatives without charging for accessible formats.